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Building a trusted infrastructure for electoral registration

GOV.UK Register to vote screen on an iPhone

The team behind Register to Vote explains how they improved the infrastructure it runs on, helping to modernise a service that has so far been used 37 million times.

Helping service teams make decisions about authentication and identity assurance

Posted by: , Posted on: - Categories: GOV.UK Verify, Tools
Board showing a user journey

The Digital Identity team at GDS has updated its Good Practice Guide on authentication and Service Manual content on checking users' identities. The new guidance provides users with clearer, more up-to-date information.

How the GDS Service Desk is adapting during coronavirus

Computer screen showing online service desk

Lockdown measures caused by coronavirus (COVID-19) meant that the Government Digital Service switched to be a fully remote working organisation. Read to find out how the service desk adapted to continue supporting their users.